Droit de retrait

Cancellation form

Right of withdrawal Reclamations / returns / withdrawals to: 


Culinaris Logistikzentrum 

z.Hd. Herrn Bischoff
Döbichauer Str. 5-7
04435 Dölzig (Germany)

Tel.: +49 (0)34205 41945 
Fax: +49 (0)34205 41946 
e-mail: lager@culinaris.eu


Right to cancel

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us (Culinaris Küchenaccessoires, Döbichauer Straße 5-7, 04435 Schkeuditz OT Dölzig,, lager@culinaris.eu, Telephone: +49 (0)34205 41945, Telefax: + 49 (0)34205 41946) of your decision to cancel this contract by a clear statement (e.g. by mail, fax or email). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.


Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall be responsible for the cost of return. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods


General information

Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage. Please note that the above general information is not a precondition for effectively exercising your right to cancel.


Cancellation form

If you wish to cancel this contract, please complete and submit this form.

Culinaris Logistikzentrum 

z.Hd. Herrn Bischoff
Döbichauer Str. 5-7
04435 Dölzig (Germany)

Tel.: +49 (0)34205 41945 
Fax: +49 (0)34205 41946 
e-mail: lager@culinaris.eu

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)

_______________________________________________________

_______________________________________________________

 

Ordered on (*) ____________ / received on (*) __________________

 

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)

_________________________
Date

(*) Delete as appropriate


 

 

Shippping Rates


We are happy to tell you that Culinaris Küchenaccessoires / Cookfunky can ship to virtually any address in the world to the delivery address given. Culinaris / Cookfunky tries to dispatch the ordered products as quickly as possible. Our dispatch partner DHL picks up the packages on workdays at approx. 2 p.m. and Saturday at 11 a.m. After entering your address the shipping methods and the associated shipping costs will be displayed. 

 

Tax Free Shopping (Shopping without paying VAT - 19 %, - 7% for books and food)

  • Business clients with the invoice address outside of Germany but within the European Union (EU) with VAT-ID (Tax area: business clients with VAT-ID)
  • Private and business clients with delivery and invoice address outside of the European Union (EU) (Tax area: Non-EU country) 

Payment by credit card, PayPal, PayPal Plus, Klarna and in advance is possible.

  • Payment via Klarna: Klarna invoice and Klarna payment is only possible in Germany. There will be a hire purchase fee of 1.95 € if you choose the payment option Klarna purchase on account. 
  • Payment via PayPal and credit card: There will be a hire purchase fee of 0.99
  • Payment via Sofortüberweisung - There will be a hire purchase fee of 0.49 €
  • Payment via PayPal PLUS is a solution where PayPal offers PayPal, Credit Card, Direct Debit (ELV) and pay upon invoice as individual payment options on the payment selection page.
    There will be a hire purchase fee of 1.95 € if you choose the payment option PayPal Plus

For Payment in advance please use the following bank details.. We send out the ordered items after receiving the money for the order on the following account:

  • receiver: Culinaris Küchenaccessoires
  • bank: Deutsche Bank Leipzig
  • IBAN: DE66860700240455012500
  • SWIFT-CODE / BIC: DEUTDEDBLEG

Shippping Rates: Germany

The costs for shipping will be calculated depending on the total of your shopping cart, your payment method and your delivery address. Please make sure that you chose the tax area "EU country" if your invoice address is in Germany. For a shopping basket amount of 50 € and a shipping address in Germany we ship for free. For a shopping basket amount up to 49.99 € you have to pay a shipping fee of 5.99 €.
 

Express Germany
If you choose the option Express Shipping you will receive your order within 48 hours if your delivery address is in Germany and if you pay by credit card or pay pal. If the total amount of your shopping cart is up to 50,00 € you have to pay 35,00 € for Express Shipping. From 50,00 € you have to pay 25,00 €.

Order online and pick up in our store: Free Shipping & flexible shopping! Choose your favorite products in our online-shop and have them delivered to one of our stores for free. Benefit from the store opening hours and get the expert advice of our employees right away. We are pleased to provide advice and assistance. We will contact you with email when your order is ready to be picked up at the store of your choice. If you enter your phone number at the ordering process we can also notify you with phone. You can find the stores addresses and opening hours here.

Letter shipping within Germany: We offer the uninsured shipping by large letter within Germany for e.g. small items or spare parts for 3,95 €. For this shipping method there isn't a tracking number available. Please note the permissible total size of the total of the products ordered has a maximum of L 35 x W 25 x H 2 cm and a weight of 500 grams. If it is not possible to send all items in an envelope we are going to ask for further payment for parcel shipping.


Shippping Rates: Foreign countries

The costs for shipping will be calculated depending on the total of your shopping cart, your payment method and your delivery address.

Delivery Method = Delivery Address total of shopping basket Shipping costs
Australia up to  499,99 €
from   500,00 €
from   900,00 €
69,95 €
59,95 €
49,95 €
Austria up to     99,99 €
from   100,00 €
from   400,00 €
from   600,00 €
15,95 €
12,95 €
9,95 €
free shipping
Norway and Switzerland up to     99,99 €
from   100,00 €   
from   300,00 €
from   600,00 €            
39,95 €
34,95 €
24,95 €
19,95 €
Canada, Japan and the United States of America up to  499,99 €
from   500,00 €
from   900,00 €
79,95 €
69,95 €
59,95 €
Croatia, Gibraltar, Iceland and Russian Federation up to  199,99 €
from   200,00 €
from   500,00 €
54,95 €
44,95 €
34,95 €
Shipping Rates for different  European countries e.g.: Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Sweden, Spain, Czech Republic, Hungary, Ukraine, Estonia, Latvia, Luthuania, Malta, the Netherlands, Poland, Portugal, Slovakia, Slovenia and Cyprus, United Kingdom up to  199,99 €
from   200,00 €
from   500,00 €
19,95 €
14,95 €
free shipping
Shipping Rates for different non European countries e.g.: the Bahamas, Brazil, China; Taiwan, Costa Rica, Egypt, Haiti, Hong Kong, India, Indonesia, Cape Verde, Madagascar, New Zealand, South Africa, Srik Lanka, ... up to  999,99 €
from 1000,00 € 
94,95 €
84,95 €

 

Letter shipping abroad: We offer the uninsured shipping by large letter for e.g. small items or spare parts for 10 €. For this shipping method there isn't a tracking number available. Please note the permissible total size of the total of the products ordered has a maximum of L 35 x W 25 x H 2 cm and a weight of 500 grams. If it is not possible to send all items in an envelope we are going to ask for further payment for parcel shipping.

For delivery to the non-EU countries you have to pay taxes and fees.